Key Features:
✔ Generous 17L Capacity:
Perfect for cooking large portions, ideal for catering, restaurants, or meal prep at home.
✔ Commercial-Grade 18/10 Stainless Steel:
Crafted from high-quality stainless steel that resists corrosion, warping, and daily wear—built to handle the demands of busy kitchens.
✔ Heavy-Duty Sandwich Base:
Features a 3mm thick encapsulated bottom for even heat distribution and improved energy efficiency across all cooking surfaces, including induction.
✔ Sturdy, Ergonomic Handles:
Strong riveted handles provide a safe, comfortable grip for easy handling and transport.
✔ Sleek European Design:
Combines modern aesthetics with functional performance—looks great in any kitchen.
✔ Easy Maintenance:
Smooth, polished interior and exterior surfaces make for effortless cleaning; dishwasher safe.
✔ Energy-Efficient Cooking:
Thick base retains heat longer, helping to reduce cooking time and save energy.
Note: For first-time use, apply a small amount of oil when cooking salty foods or boiling water to preserve the stainless steel surface.
Specifications:
✔ Material: 18/10 Stainless Steel
✔ Capacity: 17 Liters
✔ Internal Dimensions: 280 × 280 mm
✔ Wall Thickness: Approx. 0.8 mm
✔ Bottom Thickness: Approx. 3 mm
✔ Weight: Approx. 3.2 kg
Note: Dimensions refer to internal measurements only, excluding lid, handles, and rims.
Suitable For:
✔ Commercial Kitchens
✔ Catering & Hospitality
✔ Home Chefs Cooking in Bulk
✔ Soups, Stews, Broths, Pasta, Seafood & More
Package Includes:
1 × SOGA 17L Stainless Steel Stock Pot (Commercial Grade)
- UPC 9357641006573
- Brand SOGA
- Mfg Part # SOGAStockPot28CM17L
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
